Terms of Service
Last Updated: April 1, 2026
1. Acceptance of Terms
By accessing and using TerminTacho ("Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
2. Service Description
TerminTacho is a crowdsourced platform that collects and displays anonymous processing time information for German bureaucratic procedures. The Service is provided for informational purposes only.
3. User Obligations
You agree to:
- Provide accurate, truthful information when submitting timeline reports
- Not submit false, misleading, or fraudulent data
- Not use the Service for any unlawful purpose
- Not attempt to gain unauthorized access to the Service
- Not interfere with or disrupt the Service
- Comply with all applicable laws and regulations
4. User-Generated Content
By submitting timeline reports, reviews, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and aggregate your submissions for operating and improving the Service. Submissions are intended to be displayed in anonymized or aggregated form where applicable.
We reserve the right to remove any content that violates these Terms or is inappropriate.
5. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We make no guarantees about:
- The accuracy, reliability, or completeness of timeline data
- The availability or uninterrupted operation of the Service
- That the Service will be error-free or secure
Important: The processing times displayed are crowdsourced estimates and should not be considered official information. Your actual processing time may vary significantly.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Decisions made based on information from our Service
- Actions taken by government authorities
7. Intellectual Property
All content, features, and functionality of the Service (excluding user-generated content) are owned by TerminTacho and protected by copyright, trademark, and other intellectual property laws.
8. Account Termination
We reserve the right to suspend or terminate access to the Service for violations of these Terms, abuse, security reasons, or where reasonably necessary to protect the Service and its users.
9. Modifications to Service
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Germany. Any disputes shall be resolved in the courts of Karlsruhe, Germany.
11. Changes to Terms
We may update these Terms from time to time. The current version will be published on this page with an updated "Last Updated" date.
12. Contact Information
For questions about these Terms, contact us at:
Email: termintacho@gmail.com